Quick start
After you sign in and create a store, you reach the dashboard. From there you can:
- Add products: In Products, add the name, description, price, and images. Put products in categories so customers can browse easily. You can also use AI tools to suggest descriptions and titles.
- Configure settings: In Settings, set the store currency, payment methods available in your region, and shipping options. You can connect your own domain and set up pages such as About and Privacy for your store.
- Share your store link: Your store link is ready immediately — share it on social media or your site. You can also use discount codes and offers to attract customers.
Order management
Orders arrive in the dashboard under Orders. You can change each order’s status (processing, shipped, completed) and add tracking details when available. Update status regularly so the customer knows where their order is.
Payments and wallet
If you have a paid plan or commissions, track balance and activity in the wallet section. Deposits go through the available gateways (such as Click). For billing questions, contact support.
Technical support and FAQ
For quick answers to questions such as “How do I change my password?” or “How do I add a discount coupon?”, see the FAQ page. For technical issues or custom requests, use the dashboard contact channel or Contact us. We aim to reply within 24–48 business hours.
Docs and development
For API developers we provide documentation to connect your apps or sites to a Kwntum store. See the link in the dashboard or contact support.
We hope you find everything you need here — and if not, the support team is ready to help.